Workplace Service Delivery at The Process Play
At The Process Play, we understand that the world of work is evolving rapidly. Our mission is to help you navigate this change by providing a comprehensive and intelligent Workplace Service Delivery platform that optimises your workplace, engages your employees, and streamlines your operations.
What is Workplace Service Delivery?
ServiceNow's Workplace Service Delivery is a powerful suite of tools designed to transform your workplace management. It provides an integrated platform to manage spaces, services, and experiences across your entire workplace ecosystem. With Workplace Service Delivery, you can efficiently manage hybrid workspaces, enhance employee productivity, and make data-driven decisions to optimise your real estate footprint.
Why Choose The Process Play for Workplace Service Delivery?
Our unique approach combines ServiceNow's powerful capabilities with our own innovative methodologies.
The Benefits of Workplace Service Delivery
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Optimise Space
Gain real-time visibility into how your spaces are being used. Use these insights to optimise your layouts, reduce wasted space, and make informed real estate decisions.
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Streamline Requests
Provide a single, user-friendly portal for all workplace service requests. Automate workflows to reduce manual effort and speed up fulfilment.
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Employee Experience
Empower your employees with easy access to the spaces and services they need. Enable them to easily find and book workspaces, navigate your offices, and connect with colleagues.
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Health and Safety
Manage workplace health and safety proactively. Conduct contact tracing, manage cleaning and maintenance, and communicate with employees during emergencies.
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Operational Efficiency
Automate manual processes, standardise service delivery, and use AI-powered insights to continuously improve your operations.
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Manage Reservations
Enable employees to easily reserve workspaces and associated services through a self-service portal.
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Space Management
Visually manage floor plans, track occupancy, and optimise your space utilisation based on real-time data.
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Wayfinding
Provide interactive maps and directions to help employees navigate your offices and find their colleagues.
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Case Management
Standardise the management of service requests, maintenance tasks, and other workplace cases.
